International Shipping & Taxes

All orders are shipped from the UK unless stated otherwise.

United States:

All U.S orders are being shipped via Royal Mail International, DDP. That means that all tariffs and customs fees are included in the price you see at checkout. 

Delivery time: typically 5–8 business days.
Cost: Flat rate calculated at checkout.

Please note: Shipping times are estimated. Unexpected delays may occur due to unforeseen circumstances.

No additional payments are required upon delivery.

🇪🇺 European Union

All E.U orders are being shipped via Royal Mail International, DDP. That means that all duties and customs fees are included in the price you see at checkout. 

Delivery time: typically 3–5 business days.
Cost: £12 flat rate + duties calculated at checkout. 

Please note: Shipping times are estimated. Unexpected delays may occur due to unforeseen circumstances.

No additional payments are required upon delivery.

🇨🇦 Canada

While Royal Mail doesn't offer pre-paid taxes for Canada just yet, switching to Royal Mail international still saves you DHL's processing fees.

Customs: You are responsible for your local government taxes upon arrival.
The Saving: By moving away from DHL, you are saving ~$20 CAD in "processing/brokerage fees" that couriers usually charge. You only pay the actual tax.
Speed: 5–10 working days.

Please note: Shipping times are estimated. Unexpected delays may occur due to unforeseen circumstances.

Rest of the World:

Additional charges such as VAT, import duties, and customs fees may apply upon import. These charges are determined by your local customs office, based on the country of origin and the classification of the goods.

We do not collect or estimate these charges at checkout. The buyer is responsible for any additional import fees and charges. Please contact your local customs office for details regarding your country’s regulations.

Please note: In many countries there is a minimum import-value threshold (de minimis) below which no import duties or taxes are charged. It is your responsibility to check your country’s rules for clothing imports and to know at what amount customs may apply fees.

TheAlphaLoft is not responsible for any actions, charges, taxes, or delays related to customs or the shipping carrier, as these are beyond our control. Delivery times are estimates only and do not account for potential delays caused by payment processing, item availability, or customs clearance.