Festive Season Shipping Info
As the festive season is upon us, I wanted to make sure everyone is fully prepared when placing orders and up to date with any potential postal delays or strike action.
The current cut-off date for Christmas dispatch is November 27th (23:59 GMT). All orders placed before this date will be shipped out before I close for the holidays - this is because every item is handmade to order, and Christmas is my busiest time of the year.
Orders placed after the cut-off are not guaranteed to arrive in time for Christmas. That said, I’ll always do my best to get orders out as quickly as I can.
Working Days & Holiday Closures
Please note that all processing times are calculated in working days.
Working days do not include weekends or UK public holidays.
During the holiday period, the following dates are not counted as working days:
Dec 25 - Christmas Day (Bank holiday)
Dec 26 - Boxing Day (Bank Holiday)
Jan 1 - New Year's Eve (Bank Holiday)
Jan 2 - Out of office for the holiday season.
Please note, guaranteed Christmas delivery depends on you promptly responding to any communication from me or DHL, such as missing contact details or customs payments. Failure to do so may impact on my ability to meet the originally specified timeframe.
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